MEMPHIS, Tenn. — Months after a May court order that shut down Serenity Towers, one former resident is still looking for somewhere to call home.
Mark Tilly told WREG he can’t get any answers for a voucher from the Memphis Housing Authority, and it’s led to him being homeless.
He said it’s been a nightmare trying to get an apartment, and he has to deal with the heat and being homeless, and is now losing hope.
Tilly said what hurts more is that he’s waiting on just an inspection so he can move it, but with no call back from the Memphis Housing Authority, his options are limited.
“Where is the other shoe is going to drop, is what I’m looking at,” he said. “I mean I’m actually a little bit scared.”
Tilly said he’s running out of options, and he has been waiting since May for a voucher from the Memphis Housing Authority to go through.
Tilly was one of 145 Serenity Towers residents forced to move from the troubled apartments.
“It’s hard in this heat, especially to be without hope,” said Tilly.
The doors are shut at the Memphis Housing Authority, where Tilly can get help.
It’s the Memphis Housing Authority’s job to issue vouchers to those like Tilly so he can move from one subsidized housing apartment to another.
He said no one answers his phone calls or emails, and there’s no way for him to get inside.

A note on the door says the office is closed for renovations from July 1 to next Monday.
“I’m a little worried because I don’t see the powers that are supposed to support people in my position doing anything,” said Tilly.
He says it’s been tough waiting unhoused with medical complications.
At first, he went to a hotel, but being on a fixed income, he says it wasn’t sustainable or safe.
Instead, Tilly is now being housed at Memphis Union Mission, a men’s emergency shelter.
“I’m 65 and I got COPD. I got a lot of issues, health issues and I couldn’t of made it out here if it wasn’t for this place right here I would be in a real pickle,” said Tilly.
To add insult to injury, WREG digging deeper talked to the property, Tilly was set to go to Glendale Park Apartments.
His name is already on a board for ready units. The issue, again. No communication from MHA.
The manager we spoke with did not want to be identified but said out of the about 15 residents who moved in from Serenity Towers, Tilly was one of the last.
“We can’t get any emails or calls back, so and he calls literally almost every day trying to see the process, but have no answers for it,” said the manager.
“I hate it for him because he’s homeless, so it’s like we are in a bind, we don’t know what to do. I mean I don’t know,” said the manager.
MHA told WREG they would have an answer about Tilly’s case, but we’re still waiting for a response.
Tilly remains at the shelter until he gets his voucher approved.